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Sonali Jayasinghe
Good solid item
Good solid item. Instructions were clear. But we had a lot of extra wood
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lbenneworth
Excellent quality product
Excellent quality product, well designed and goes together well, with all the required items provided.
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Petra
pergola was exactly as described and we
pergola was exactly as described and we constructed it without any issues, very pleased with it Very efficient delivery
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Vicky
Great service and product.
Great service and product.
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Clive
Delivery was a good experience
Delivery was a good experience, very helpful driver and assistant , product looks good now its up , instructions ok but could be a little clearer in places , overall great value for money , time will tell with long geverty
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Vicky
Great service and product.
Great service and product.
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customer
Delivery excellent
Delivery excellent Product excellent Plans excellent
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JanF
New Pergola
Website easy to navigate, ordering was simple, Great communication and excellent delivery
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Jackie Parker
Faultless experience from ordering to
Faultless experience from ordering to delivery. Really pleased with our purchase!
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Joanne Main
Dominator insulated Garden office
We purchased the Dominator insulated garden office and as it was January, we got it at a great price. The ordering of the office was very easy, no issues at all. Delivery was excellent Muly and Archie did a great job and even put it up the side of the house for me which I was so glad of, it really helped. Customer service from start to finish has been great, we had an issue with the door, the bolts for the hinges were in the wrong position. I had a response from Lisa within 24hrs and a new part delivered a few days later. The garden office itself was a really difficult build with not very clear instructions. I had a joiner build this for me and he did struggle at times. There is also an issue with moving slats, speaking to a neighbour who also has a Dunster said he has the same problem. To be honest a few more screws hold the slats in place so not a major issue. Overall I am very pleased, given the price I paid. The quality is decent.
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