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S
Good communication throughout and helpful delivery men. Very good to erect - well thought out, a good design and a quality product. Looks great too and can`t wait until I am producing some masterpieces in my new studio!!!
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J Ashworth
very informative information sent via email or phone regarding the delivery.
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Was this review helpful? 6 28 View Product
W
A wide choice of summer houses, competitive prices and a first class delivery service. The summer house we chose the Coronet will look really nice once I have found the courage to construct it. The one downside to constructing it yourself is that the instruction manual is rather vague with no clear step by step to putting it together. The online videos are also lacking in clear step by step construction. Although the parts list details the various parts with numbers for reference the instruction manual does not list the part reference number to enable straightforward construction. That’s why I only gave it 4 stars
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Was this review helpful? 6 28 View Product
C
Good communication from the start..Nice staff good delivery driver and partner helping and explaining..Great quality summer house would have liked the instructions a little more helpful just take your time to get it right..and all will be good .Can`t wait to post some pictures might have to wait to spring 2023 so it looks it`s best .Well done. Dunster House love it I think the date of delivery below is ok
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Was this review helpful? 6 28 View Product
T Roofe
Excellent product, although not yet assembled. However first class delivery team and every confidence that should we encounter any issues they will be resolved quickly.
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T Roofe
Excellent product, although not yet assembled. However first class delivery team and every confidence that should we encounter any issues they will be resolved quickly.
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Was this review helpful? 6 28 View Product
D Mew
Made with good wood ,the cutting of the very good a real quality log cabin.
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T B
Delivery, and upfront communications was great. Paper instructions we good but directions to using the videos need to be advertised better. Videos gave information not in the paper instructions. Tried to talk about an issue during construction and was told to contact them via e-mail would have preferred a chat over the phone as I was in a hurry.
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Was this review helpful? 6 28 View Product
M Ken
Whilst overall construction experience was very good the instruction booklet could be improved. The installation of the temporary prop, would benefit clarification Provision of a drip flashing around the perimeter of roof to stop the roof run off seeping under the shingles Clearer details on the fixing of the Shingles Pre drilling of the metal roof cap to avoid future rusting The quantity of paint required is questioned we had too little Cream and too much blue Would recommend that the glazing batons be pre drilled to avoid splitting and pre painting before fixing as the batons are clearly unpainted when viewed from the inside. Finally the door and window furniture could be a little more robust with the hinges allowing easier and more effective adjustment. Apart from the the points above the overall construction was extremely good
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M Boyer
Delayed delivery but got there in the end with a lot of help from Gemma who did her best for me to get a specific delivery slot on a specific date. Loving the Erin gazebo and looking forward to spending more time in it once heaters are fitted for the winter!
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