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Anne
Delivery was very smooth and the gazebo
Delivery was very smooth and the gazebo looks fantastic
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Peter M
Chunky Gazebo is high quality
All items of my chunky gazebo delivered and packaged clearly for identification. Constructed 2 weeks after delivery and timbers remained true allowing easy building. Would prefer membrane to be in a roll and not massive sheet. Also not very grippy underfoot so work on roof more difficult. Shingles on completion look great. Overall a great product that sits and looks superb in my garden.
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customer
Excellent kit excellent product
Excellent kit excellent product. All pieces cut perfectly, instructions very clear, colour perfect, edges and surface smooth, a quality product. Thanks. Perhaps it could have offered longer legs or leg extensions for extra price, my particular circumstances needed it to be higher because of a slope, but all solvable with my own extensions and bracket with the chamfered feet hiding the extension.
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customer
They delivered the product with great
They delivered the product with great care, and instruction where very helpful and easy to follow. In certain areas the quality could be improved. Around the window frames and doors the screw are exposed and the wood has split.
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Mrs Virginia Smith
Delivery on time & in full.
Delivery on time & in full. DIY build was a joy. Looks great.
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Mrs Seppings
Garden Arch
Pleased with my purchase. Good quality and a good price. Delivered on time will purchase again.
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Dominic P
Excellent value
Excellent value, quality gazebo delivered on time. My only slight criticism is that the instructions could be a bit clearer! So completing it required quite a lot of clambering about on the roof with my 20 stone weight bearing down on the structure. I think that was the only way to do it, but not that clear from instructions. But I managed to complete the build in about three days on my own working off and on and I am super pleased with the result. Another great project from Dunster House.
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Neil
Superb all round service
Superb all round service, from sales to delivery, excellent product beautifully designed and relatively easy to build for a average skilled DIYer, now a fabulous fixture in out garden that we love spending time in.
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Peter Jackson
Excellent Pergola, easy to erect, done in a day on my own. The extra sides were a little larger than the specified internal post to post stated measurements, made it a little interesting during construction, but no issues...
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Rachel Rist
I have been so let down by your customer service agents. They are unhelpful, and even blamed my professional builder, following their exact guidelines, for not supplying sufficient roof tiles in a very expensive gazebo. I have had to pay even more for more money to you including a £20 delivery charge to be able to finish the gazebo (having paid a huge amount to start with) and had to pay my builder more days of his time whilst we wait for delivery of something that there should have been adequate supplies in the package I bought. Very disappointing service and a poor reflection of this company.
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