FAQ's
Welcome to the before you buy page. Here we answer questions such as where we deliver to, do we offer finance and what base your garden building needs
We recommend a flat, level base at least 200mm bigger on each side. e.g. A W4.0m by D3.0m garden building would have a base of 4.2m by 3.2m See more details here.
Dunster House commit to continuously improve the sustainability level of our sourcing, by favouring stricter more credible certification and verification standards, and sourcing requirements. We are committed to avoiding sourcing from unknown or unsustainable sources.
Where possible, Dunster House are committed to procuring wood products that have been certified against credible, internationally recognised standards for good forest management, to ensure that material originates from well managed forests.
In line with this, we preference products certified to the standards of FSC (Forest Stewardship Council) and PEFC (Programme for the Endorsement of Forest Certification).
What about illegal timber?
Dunster House are committed to sourcing only material that is produced, processed and traded according to applicable legislation.
What is your Environmental Responsibility policy?
Dunster House are committed to promoting responsible stewardship of the environment and its natural resources. We are committed to lessening the impact on the environment caused by our own activities, and those of our suppliers.
Do you have a Supply Chain Management policy?
Dunster House will ensure that information about suppliers and material is gathered as part of the RPP. We will ensure regular engagement with our suppliers to ensure compliance with UKTR requirements, working with them to ensure continuous improvements. We will also specify that, wherever possible, that material sourced is covered by FSC and PEFC, to ensure responsible forest management.