FAQ's

One of the many benefits of the Addroom® is the fact that you can paint the exterior in any colour that you choose. We do not provide the paint as painting the Addroom® is optional*, but should you wish to do so, we recommend an external hard-wearing paint. Please note, we do however recommend that you stick to light colours. Dark colours such as black have the potential to adversely impact the WPC exterior walls under extreme heat conditions. Find a colour that blends perfectly with your property and its surroundings. *Please note that unpainted/untreated areas of WPC may differ slightly in colour due to manufacturing processes. Because of this, paint may be required to address variations in panel colours but this is subject to personal preference.

As every property is different, we are unable to offer specific advice on drainage however since the Addroom® does not require extensive groundworks, you are unlikely to disrupt existing drains. You may still require access to your drainage system, however. Please consult a local builder should you have any concerns about drainage. Here is an article which may also be of help to you checkatrade article Please note that we are unable to offer guidance on how to install/make recommendations on modifications of our product beyond what we supply as standard.

Airbricks are an important part of house construction as they allow ventilation of the soil underneath the house, they must not under any circumstances be covered over. They can however in most circumstances be moved or rerouted. Your local builder should be able to directly advise and/or do this job for you, contact them for a quote.

Yes! Guttering can be added to any Addroom®. We have taken the decision not to include guttering because every customer's needs are different. But, should you wish to add guttering, you should be able to acquire everything you need from a local DIY store for a nominal amount. Please note that we are unable to offer guidance on how to install/make recommendations on modifications of our product beyond what we supply as standard.

We are not plumbers or gas engineers therefore we cannot tell you exactly what to do however, in most cases as with any build, a solution can normally be found. We recommend that you contact a plumber who can best advise you on a solution.

All Houses are different some are brick, some are not. We do not therefore supply the fixings, however in the 'how to build guide' we show where the fixing screws are to be placed and drilled into your House. This includes the walls the base and the roof.  

Keep an eye on the ‘last updated’ status as this will give you an indication as to what location the driver is in. Make a judgement according to that status as you don’t want to find that you have gone out and missed the delivery, as you will still be charged.

Typically any delivery drop off can take between ten minutes to two hours, depending on what that customer has purchased. If you find that the vehicle icon hasn’t moved on the map, the best thing to do is to check the ‘last updated’ status. Generally, this will show the last time the system was updated by the location, however, signals can sometimes be lost from the driver’s tracker. Please continue to refresh the system, as it will update as soon as the signal is picked up on the tracker again.

All delivery vehicles are loaded with multiple orders, meaning there may be another customer local to you that is having their goods delivered too. Please don’t worry if this is the case, this may simply mean that your product is being delivered later on that day.

We use slow-grown spruce timber to make this Porch. Spruce is less porous than Pine and so less likely to shrink, warp or split.

Yes, we recommend a superior quality light coloured 'Barn' paint for the exterior, as well as a clear silicone sealer for the joints. These are available from your local DIY shop.  

Fitting electrics to an Addroom® is a popular idea and of course, to make your room usable day and night, you may want to consider installing electrics. The installation of electrics is entirely possible however, we recommend that you speak with an electrician on the best ways to fit electrics to suit Addroom® design and what you intend to use it for. Please note that we are unable to offer guidance on how to install/make recommendations on modifications of our product beyond what we supply as standard.