CLEARANCE SALE! WHEN IT’S GONE, IT’S GONE!

FAQ's

We are not plumbers or gas engineers therefore we cannot tell you exactly what to do however, in most cases as with any build, a solution can normally be found. We recommend that you contact a plumber who can best advise you on a solution.

All Houses are different some are brick, some are not. We do not therefore supply the fixings, however in the 'how to build guide' we show where the fixing screws are to be placed and drilled into your House. This includes the walls the base and the roof.  

Keep an eye on the ‘last updated’ status as this will give you an indication as to what location the driver is in. Make a judgement according to that status as you don’t want to find that you have gone out and missed the delivery, as you will still be charged.

Typically any delivery drop off can take between ten minutes to two hours, depending on what that customer has purchased. If you find that the vehicle icon hasn’t moved on the map, the best thing to do is to check the ‘last updated’ status. Generally, this will show the last time the system was updated by the location, however, signals can sometimes be lost from the driver’s tracker. Please continue to refresh the system, as it will update as soon as the signal is picked up on the tracker again.

All delivery vehicles are loaded with multiple orders, meaning there may be another customer local to you that is having their goods delivered too. Please don’t worry if this is the case, this may simply mean that your product is being delivered later on that day.

We use slow-grown spruce timber to make this Porch. Spruce is less porous than Pine and so less likely to shrink, warp or split.

Yes, we recommend a superior quality light coloured 'Barn' paint for the exterior, as well as a clear silicone sealer for the joints. These are available from your local DIY shop.  

Fitting electrics to an Addroom® is a popular idea and of course, to make your room usable day and night, you may want to consider installing electrics. The installation of electrics is entirely possible however, we recommend that you speak with an electrician on the best ways to fit electrics to suit Addroom® design and what you intend to use it for. Please note that we are unable to offer guidance on how to install/make recommendations on modifications of our product beyond what we supply as standard.

Yes! Guttering can be added to any Addroom®. We have taken the decision not to include guttering because every customer's needs are different. But, should you wish to add guttering, you should be able to acquire everything you need from a local DIY store for a nominal amount. Please note that we are unable to offer guidance on how to install/make recommendations on modifications of our product beyond what we supply as standard.

The inner walls of our Addrooms® are made using a fire-resistant fibreboard for increased protection. This is a hard-wearing material made from recycled paper fibres and Gypsum (Hydrous Calcium Sulphate). The fibreboard is supplied unpainted so you can design and decorate the interior of your Addrooms® to your own individual style. This material is a ideal surface for paint.

  We recommend a flat, level concrete base at least 100mm bigger on each side: e.g. A 4m by 3m building would have a base of 4.2m by 3.2m See more details here.  

  We recommend a flat, level base at least 100mm bigger on each side. e.g. A 4m by 3m building would have a base of 4.2m by 3.2m See more details here. The base can be concrete or made from our RapidGrid Foundation system.