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Angie Bell
I just wanted to write and let you know how extremely happy and pleased I am with my Log Cabin and the excellent service I received from your driver Keith and installers George and Tom. Keith, George and Tom arrived early as informed and got straight on with the job after explaining exactly what would be happening with the construction. Keith left as soon as everything had been unloaded and George and Tom then set to erecting the building. They worked relentlessly, not even stopping for a tea break only a short break for lunch. I did make them a drink however they had a quick slurp and back to the job in hand. At close of day they explained where they were up to and what time they would be back the following morning. Despite dreadful roadworks in this area they arrived and re-commenced work the following day again without a break until the log cabin was completely finished. They then explained everything I needed to know before leaving. George and Tom were both polite, most efficient and extremely hard working guys who are a credit to your company. Their workmanship is exceptional and I will recommend your company to everyone. I hope you will pass on my thanks to them both. Also I would like to thank Megan, Jackie and Shaun for their patience and polite assistance during the consultation process.
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Tony Day
We have just purchased a Vantage 250 summerhouse. The unit was delivered on time on Tuesday 12th April by two helpful guys. I had arranged for a concrete base but for various reasons it was not ready. However, the base was finally done on Wednesday 13 April and we started it about 4pm. The following morning, I thought the base was dry enough to put the base of the summerhouse down and start putting it together.I started in Ernest at around 10am, On.my own and with just my wife to help carrying and fetching etc(she was very helpful!!). By 4.30 pm the whole thing was assembled apart from the glazing bars, which we are not using (as a suggestion, the could be an optional extra as I feel sure many people will not use them and we are using lead tape to create an effect). The roof shingles took a full day to put on, probably due to my inexperience. I am an OAP (aged 73 actually) and although I have lots of diy background, I have no real building experience. The quality of the summerhouse really is first class and one of my pals will be in touch with you. Just a couple of suggestions are that a better quality roof finial would be nice and the window/ door fitting could be better, even if optional extra. Other than that, absolutely excellent product and service. The above is not exaggerated, honest. I will send photos when the unit is finally painted.
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Becky Rolfe
Great climbing frame, shame the company is totally let down by the truly awful, almost laughable customer service department. You will be fine provided you have no issues with the product.
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Laura Smith
Very happy with the climbing frame. Took one person to do most of the build in a day, just the heavy lifting at the end needed two. Seems very sturdy and good quality. Can't wait for the summer for my daughter to use it a bit more!
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cliff nicholls
The building is very good there are two things that i was not completely satisfied with one was the floor the lath is inadequate for the job we had to reinforce the floor the other is the doors the bolts provided were poor which made security an issue
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Rachel Lee
We are so impressed with this log cabin. Although you see the dimensions of the wood in the description, it is not until you actually see the wood that you really appreciate the thickness and quality of the wood. We opted for the internal partition wall, creating a back storage area which was also handy for hiding the electrics and keeping the main room neat and tidy. We are impressed with the quality of the fittings, from door handles, hinges, window latches etc. The double glazing and carpet which we fitted has made it so cosy inside. We will soon be adding guttering and a gravel trench, to prevent the water splashing up at the base. All in all, we would make the same decision to purchase this product from Dunster house again. No regrets.
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Stewart Danskin
There was a lot of thought and research carried out by me before I purchased my cabin, and I can only it was a wonderfull journey from the delivery to me building the cabin mostly on my own in around 36 hrs ! It's so easy to build! I loved putting it together , it's amazing what you can do with a few glasses of wine at hand !!, great quality , great product , great company = GREAT CABIN ! No more to say ! . Stewart
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Mrs Godfrey
We are very happy with the Balcony Fort, our boy is only two, but he is already enjoying the swing and slide, and loves the den area underneath. As far as construction, we used a joiner, and one grandad, it took them two days to put it together. Our joiner did say pre drilled holes would have saved a lot of time, a comment I noticed came up several times on other reviews. The structure is very sturdy, and looks great, I'm sure we will get a lot of use out of it in the coming years.
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Deborah Roberts
Hi,just to say i have just finished building, painting and furnishing my log cabin and it looks amazing,log burner and all,many thanx,were very happy customers,photographers welcom!!!
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Dan Smith
I was impressed with the quality of the materials and the easy to follow instructions on YouTube. It was straightforward to construct and we are thrilled with the final product. We are the envy of our neighbours. Thank you
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