BEWARE...Check and double check your order.I ordered a Trent low roof garage,I placed the order over the phone with Erin O'Neill,She was very helpful or so i thought.I was asked if i want to upgrade to felt tiles rather than the standard felt,I replied i was happy with the felt,So far happy with my purchase... Delivery day,I was promised first delivery after waiting till 10.30AM I checked to see where the driver was...Delivery finally arrived at 2.30pm after taking a unexpected day off work. I now find out via the driver i dont have any felt as its an extra as is the garage doors. Customer services were rude beyond belief,only offered me free delivery if i buy the felt at the normal price,nothing more..The Manager was a pointless.Never ever buy from Dunster House,better quality cabins and customer services available on the internet.

The gazebo is looking fabulous. Easy to assemble. Nothing missing from the 'kit'. A lovely product.

The gazebo is looking fabulous. Easy to assemble. Nothing missing from the 'kit'. A lovely product.

The gazebo is looking fabulous. Easy to assemble. Nothing missing from the 'kit'. A lovely product.

The gazebo is looking fabulous. Easy to assemble. Nothing missing from the 'kit'. A lovely product.

The gazebo is looking fabulous. Easy to assemble. Nothing missing from the 'kit'. A lovely product.

Really pleased with our log cabin, went together brilliantly making a great room to enjoy our fabulous views from garden

The good bits of my dealings with Dunster House... I found the ordering and delivery of the frame went without a hitch. The frame itself is fine, nice enough quality. The not so good... I ordered the 'baby seats' which are advertised as suitable for 18-36 month old and couldn't comfortably fit my 24 month old in it. Once he was wedged in, the ropes which should keep the seat upright slid back and forth rendering the seat completely unsafe and unfit to use and this is where the issues began. You only get 14 days from when you order to return or 'cancel an order' this means that you have to immediately build the frame once delivered, which is fine, if the weather is dry and you don't work. Anyway, I won't bore you with all the details, I would just urge anybody who is considering placing an order to first Google 'Dunster House Customer Service/complaints and have a read. All of the positive reviews on their own website must be from people who did not have to endure their customer service department. For this reason I regret purchasing from this company and would not recommend them.

Excellent buy. Took two people a lazy day to put up with very few niggles. Waiting for summer and the grandchildren to try and wreck it!

We brought this cabin 6 months ago. It's made well, easy to put together providing your base is level and flat, and its loads of fun (parties etc). Ours is a 50s bar and a chill area, it's a great area to escape the troubles of the world.