GAZEBO

Good service and the product appears to be good quality. Construction not started yet

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Brilliant communication from order to

Brilliant communication from order to delivery! Top quality wood, shingles & screws ect. Great instructions. 3x3m lean-to is superb! Delivery guys were superb too. Great company!

Very happy with the finished product but couldn't have done it without a joiner.

Purchased the DaftBadger 4x3m corner cabin from Dunster House in the Black Friday sale, although it's cheaper still in the January sale. Now erected It is a thing of beauty, strong, stylish and with excellent quality windows and fittings. Certainly the best beer shed we've had. There are a couple of 'watch outs' as follows:- It couldn't be delivered in the 1-10 working days suggested (It does state this is approximate, so why state this lead at all?) The delivery guys were excellent but fast with it. There's no chance, without slowing them right down, that you're going to spot anything but major damage or issues whilst offloading the many parts. We had issues with slightly twisted timbers that weren't spotted upon delivery (see below). The big issue, and hence only 4 stars, was the number of slightly twisted timbers received. I'd hired the help of a joiner (strongly recommended) who had to add additional anchor points to bring these twisted timbers into line as well as planing small amounts here and there. I'm relatively competent at DIY but wouldn't have been able to overcome these issues in the same way. Looking at the difficulty in contacting customer services and the questionable responses, these timbers may have resulted in a very different rating had I not had the joiner with me. I can't understand why, when every other aspect of the purchase process is so good, the customer service response is obviously lacking on occasion. The finished article though, I'm very happy with. Get yourself a joiner and crack on!

300 utopia

Excellent delivery service. Timber quality excellent, instructions were straight forward, the only thing was the last piece of roof felt that went on, 1m x 1m top does not fit the way the instruction say. You have to work out a way to fit it due to the angles. You will also have to spend some time on the roof nailing.

I am away too fit my porch

I am away too fit my porch. im trying to find the best fixings and sizes.also looking for the correct flashing

Great communication and service

Great communication and service. Product exactly as advertised which is why I have had 3 items from Dunster over the last 15 years. Thank you.

100% recommended

100% recommended Ordering process was easy. Initial delay but good communication and an online portal to track order. Delivery came and was stored safely for build team. When up perfectly, no issues. Improvement: label components so they can be recognised easily during build Door sticks a bit but not really an issue.