Great Service

Great Service I was kept up to date with progress of my order and placing the order was very easy. I have unfortunately had an issue with the hinges being in the wrong place, so i can't hang the doors, but Lisa in Customer Services has promptly actioned replacement parts to be sent. I am just waiting for these to arrive, but i'm sure they will be here shortly :)

The product is very good

The product is very good, only observations I would make: 1. Treated timbers for base frame are insufficient in size, thus procured and used alternative. 2. Think it should be considered that the timbers for the room itself are in future treated. If its off/on weather since install like has been the case over the last couple of weeks, I have struggled to get the untreated timber coated in a satisfactory timeframe.

Everything delivered on time

Everything delivered on time , no parts missing, we'll worth it ??????

Good communication

Good communication, on time delivery by very good delivery team, the kit was in good condition, but the instructions on fitting the shingles could have been a little clearer/ detailed.

A great product

Sales team were great, and the delivery was timely and could be tracked via GPS on the day. I felt a little let down by the aftersales technical team when I phoned with a question during the build. Excellent product though with quality materials, and everything was there with reasonably clear instructions.

Great product at a really good

Great product at a really good price,very pleased

Polite delivery

Polite delivery. Item on time value for money

Faultless from initial contact all the

Faultless from initial contact all the way to delivery, I bought the Daft Badger cabin which was delivered on time, undamaged and complete, easy construction, I constructed the cabin on my own in 2 days, great quality, very happy with the end result, highly recommended.

Excellent

Delivered on time by friendly staff. Great quality product

Great service

Great service - only "complaint" is that the log cabin was delivered to the front of the house, so I had to carry each piece by myself to the back of the property - that's a lot of wood for a 5mx3m cabin! I'm fit and quite strong, but it's not going to work for a more vulnerable person