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Angie Lindsay
A fabulous piece of kit
From point of contact to delivery Dunster House were brilliant. They kept me notified every step of the way from receipt of order to delivery. The delivery guys were amazing. The kit was in so many heavy pieces and they delivered it all to our driveway and put it exactly where we asked. My husband and I built the frame over a couple of weekends (he did the heavy work ☺️) and I passed him what he needed. The roof and shingles took another couple of weekends, but we worked at our own pace and it was fun seeing it all come together. Everything you need is in the kit to do the build, but read the instructions carefully and make sure you have all the recommended tools to hand. These were a godsend. We have added lights, some decorations and our own gazebo curtains that we had from a previous metal gazebo. I am over the moon with the finished result. We don’t care about inclement weather now, we can still dine al fresco and enjoy drinks around the firepit.
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Carpenter
great experience
The delivery was outstanding, the product worked well in terms of visually and buildability
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Colin
The order and delivery of our two huge
The order and delivery of our two huge pergolas was a smooth and simple process. They are for our local allotment site and are of excellent quality and now look terrific. Very recommendable!
Verified order
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customer
Dominator Insulated Garden Office
Ordered the Dominator Insulated Garden Office W2.5m x D2.5m and was very pleased with the experience from the ordering process, delivery and quality of the product. The kit came in a lot of parts so I would recommend planning where you want the delivery team to place the materials. Construction was not overly difficult and suitable for most experienced DIY folk but it needs at least two people in my opinion and for my product, I would allow two to three full days (it took me longer but that was in the winter with short days and mainly with only one person). Only regret I have is that I should have spent longer getting the base and walls of the unit perfectly flat and square as it was a challenge to hang the doors (my fault and not the kit), however, I found the design of the kit forgiving of this in most areas and managed to tidy some misalignments out to the interior when finishing off with the provided trims / spare boards.
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MR. GEOFF FLISHER
Great service and product
We spoke with the team at Dunster House a few times with regards to various aspects of the Gazebo we bought, Their assistance on each occasion was very good. The product arrived when they said it would and assembly was relatively easy, the instructions were pretty good, we did fail initially on the roofing part as we failed to read one part of the instructions which advised you needed to put on two layers for the initial tiles! The time estimate for assembly was pretty optimistic at 1 day. I guess this would be ok for a team doing it all the time, but for us amateurs if was more like 3 or 4 days. The final out come was great, so very pleased with the quality and looks.
Verified order
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Neil Sellars
Great product
Great product Great delivery Great customer communication
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Nick R
Really well engineered garden office
Really well engineered garden office. I went for the dominator. Instructions were very clear and built it over 3 days with 1 other person and basic diy skills. Customer service was great and they take you through the whole process, answer all your questions, and were flexible with them delivery date to fit my schedule. Would definitely recommend.
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Lisa
Excellent
Used them before, Excellent customer service and delivery.
Verified order
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David Alford
Every thing arrived in good time and
Every thing arrived in good time and very efficient. Men were very good and put the items where we asked them to go etc Will definitely tell everyone about your company Many thanks Dave
Verified order
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Roger Parkin
Great quality garage
Great quality garage, delivery on time. Would definitely use again and recommend them.
Verified order
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