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sean glover
Good communication delivered on time
Good communication delivered on time and in full really pleased with the end product
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Elizabeth Coote
Great service
Great service took less than the estimated time scale. Good quality cabin looks great in the garden.
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Ian Petitt
NUCLEAR BOB LOG CABIN
Great design right down to the packing. All arrived in one neat package dropped off on my drive by forklift. Materials were sealed in by shrink wrap and packed in such a way the timber was kept straight and the glazed parts were inside the stack so as not to be damaged. You Tube company videos were excellent. All good tips cover every issue. Net result was a very sturdy log cabin. Excellent quality timber. Good overall value for money. Fun to build.
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Wendy
Excellent service from start to finish.
Excellent service from start to finish. Ordering was easy delivery was perfect. A note for Marcus he guided us through the purchase being able to speak direct with him made this purchase a pleasure. Very pleased with our new summerhouse.
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David Howes
Easy to assemble
Easy to assemble, top quality components. To make the experience better a finial would have completed the build. Maybe a 12" x 12" x 1/16 lead sheet would have been Great.
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Andy Aberdeen
Highly recommend Duster House
Very good quality shed, it took me 14 hours to build incl. applying water proof liquid but haven't fitted the felt yet because I fitted a damp membrane first. The delivery was excellent, well done to the couple that carried all the stuff to our door. A shout out to Nikolas Wright who answered all my emails with silly questions:-)
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claire jones
Communication from Dunster was
Communication from Dunster was brilliant, the support was brilliant, quality wood and quality office. The assembly instructions could be better e.g label the parts.
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PAUL SHENTON
GhostFlower Dormer log cabin
Great log cabin easy to put together full instructions great price would buy items again
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Thomas McIntyre
Previously had a terrible experience with another company. Initially called for more info on the product and the customer assistant was very helpful. It arrived promptly within the time frame that was stated as 7 days. Delivery drivers were very helpful and polite. Started to put together but had 2 roof panels missing. We emailed to rectify this and they were delivered in 7 days, however they stated that customers should check all pieces are there upon delivery, inventory checklist had been signed off as complete however this clearly was forged, also we were informed that any problems like this have to be given 2 weeks to rectify before any discount will be applied. Instructions were easy to read but not as clear as would be expected for such a complex build. States 2 person construction but certain elements need 3-4 people to lift and support sections. Framework and panels did have some scratches but nothing too obvious. Overall great company and love our new gazebo.
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Vladimir Kiselev
Structural elements are too thin and too soft
Nice designs and options, but the structural elements are too thin and too soft. They should provide much wider cross beams and rafters for the structure. My roof (Utopia lean-to-gazebo) started sagging after a couple of weeks due to bending rafters and requires reinforcement now. This issue can only be identified once everything has been assembled. Now after paying a lot of money for the gazebo and its assembly I need to pay more for the installation of the extra rafters.
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