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F Spence
Ordered pergola online and received in good time. Installation was a challenge as my lawn is on a slight slope and maneuvering the heavy posts & structure into place was quite an effort. Overall very pleased with the quality, look and sturdiness of the pergola.
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Was this review helpful? 6 28 View Product
M Pender
Excellent service. Everything arrived on time and I am very pleased with the quality. 6
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Was this review helpful? 6 28 View Product
J Cox
Excellent product with a very professional delivery team
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Was this review helpful? 6 28 View Product
M Greenleigh
My experience with Dunster House was hugely positive. I had very prompt and helpful pre-sales support by both email and phone, my delivery arrived exactly when promised and the quality of the materials sent was unexpectedly high. Though the instructions for the Utopia Pergola we purchased indicated the necessity for 2x people and a full day, the Pergola was delivered at 1 pm and by 4:30 pm, alone, I had it fully assembled and in place. There were one or two pieces that were somewhat twisted (this IS wood after all), however it was very easy to straighten them enough to fasten them in place where they quickly settled down. I cannot stress enough how carefully one should follow the spacing indications in the instructions - follow them exactly to the millimeter, and assembly is quick, painless and yields great results. I`d have no hesitation to purchase again from Dunster House, the quality and fitment of the pieces they sent, along with a very attractive price point were very much beyond reproach.
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Was this review helpful? 6 28 View Product
P Wilson
Great product and service, the delivery guys were amazing!!
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Was this review helpful? 6 28 View Product
M Bricknell
High quality, looks more expensive than it is! From initial interest, through ordering, delivery and construction, dunster house where great. My initial queries where answered within 24 hours, and when I placed an order just before going on holiday, Marcus arranged delivery for when was back in the country. The drivers unloaded everything quickly and left the materials in a neat pile, the instructions where easy to follow, and when we did have a question during the build, customer services where able to get me an answer within minutes. Our gazebo has had so many compliments, it`s well built (desire being put together by DIY amateurs) and has created a gorgeous outdoor space for us to enjoy. I will definitely be coming back to dunster house for future garden purchases!
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Was this review helpful? 6 28 View Product
C Bianco
Superb service from the word go. Excellent quality, speedy delivery and good quality with a great price tag. Well done really happy with our Summerhouse.
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Was this review helpful? 9 31 View Product
S Newell
Excellent service, arrived exactly as planned, instructions were clear
Verified order
Was this review helpful? 6 28 View Product
B Devenport
Placed my order on the internet and a couple of days later someone contacted me to arrange delivery Two people arrived and unloaded the wood on to my driveway I would definitely recommend this firm
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Was this review helpful? 6 28 View Product
J Cox
Excellent product with a very professional delivery team
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Was this review helpful? 6 28 View Product